Privacy Policy

At Demand Cars LTD, accessible from demandcarsltd.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Demand Cars LTD and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Demand Cars LTD. This policy is not applicable to any information collected offline or via channels other than this website.

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Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your Name/Surname, email address, phone number, date of birth (to confirm you are over 18)

the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

This Site is not intended or designed to attract anyone under the age of 18.

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Information we receive from other sources

This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

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How we use your information

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We use the information we collect in various ways, including to:

   

● Improve, personalise, and expand our website

● Provide, operate, and maintain our website

● Understand and analyse how you use our website

● Develop new products, services, features, and functionality

● Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

● Send you emails

● Find and prevent fraud.

● As part of our efforts to keep our site safe and secure.

● To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them

● To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us

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Who do we share your information with

We will only share your personal and business information from your application form in certain circumstances with the other companies we are associated with so that we can provide you with a high quality, personalised and tailored service (including relevant marketing) across our Group.

● Finance partners/supplying dealers -We may discuss your application and/or your agreement with our supplying dealers or Finance Partners. We may ask you to provide physical forms of identity verification or search the files of credit reference agencies which will keep a record of our or our partners search, if your application proceeds to verify your finance application.

● Our lenders also have individual privacy notices which can be found online or in your finance documentation. You can contact us using the details from the bottom of the page, if you require further information.

Credit reference agencies – We and/or our Finance Partners may obtain information about you from credit reference agencies and various group records to check your credit status. 

● Social media providers such as Facebook, Instagram – where we interact with you on social media;

● Where relevant, our professional advisors, such as lawyers and consultants;

● Our Finance Partners and the credit reference agencies will also use the records for statistical analysis about credit. We do not sell or pass on your details to any third party for marketing purposes.

If you agree to any of the products offered by our third-party providers, insurance, warranty cover and maintenance providers, we will share your information in order to follow and evidence regulatory process and / or to process products and services supplied by them.

● If you request additional accessories or kits when purchasing a vehicle from ourselves, we may need to share your information with third parties to carry out this work.

● To help check the information you’ve provided, accurately assess your suitability and prevent fraud, we and our partners may exchange information through various databases as detailed in our Privacy Notice.

● We may provide information to law enforcement and other agencies in the pursuit of their enquiries and to those with power to require us to provide such information.

Where we share your personal information with third parties, we will take reasonable steps to ensure that it is properly protected and processed in accordance with this Policy and will not share financial data unless we need to for processing purposes of an application.

If you require additional information on who we have shared your data with and for what purpose, please contact us using the details from the bottom of the page.

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​Third Party Privacy Policies

Demand Cars LTD's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
● Technical Data from the following parties:

analytics providers; advertising networks; and search information providers.

● Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
● Identity and Contact Data from data brokers or aggregators.
● Identity and Contact Data from publicly availably sources.

External Third Parties

● Service providers acting as processors or joint controllers who provide finance, website, IT and system administration services.

● Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

● HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

For third part privacy you need to look at their website for more details, you can find on the link bellow the text:

Privacy Policy | CarFinanced

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Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

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Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

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Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.

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Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

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Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.